Website privacy policy
Luna Eden Publishing operates this website via GoDaddy. We take your privacy very seriously therefore, we urge you to read this policy very carefully because it contains essential information about the following:
Who we are
Luna Eden Publishing collects, uses and is responsible for certain personal information about you. When we do so, we are regulated under the General Data Protection Regulations via GoDaddy (including the United Kingdom), and we are responsible as 'controller' of that personal information for those laws.
The personal information we collect and use
a) Personal information you provide to us
We collect the following personal information that you provide to us:
Name
Telephone number
Email address
Submission material
Some examples of when we collect this information include:
Making appointments
Signing up for contact
b) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
How we use your personal information
We collect information about our users for the following purposes:
To ensure you are kept up to date with changes to the website, marketing, and Appointment information.
Who your information may be shared with
We may share your information with:
Law enforcement agencies, in the course of any investigation, are to help prevent unlawful activity.
We will not share your personal information with any other 3rd parties.
Marketing
We want to send you information about products, services, offers, competitions, and our business, which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up for a newsletter, entering a competition, etc.). If you do opt in to receive such marketing from us, you can opt out at any time. If you have any queries about how to opt out or if you are receiving messages you do not want, you can contact us at Info@lunaedenpublishing.co.uk
Whether personal information has to be provided by you, and if so, why
The following information is required from you:
Name
Telephone
Email
This is to enable us to do the following:
To make contact and appointments
We will inform you at the time we collect information from you whether you are required to provide it to us.
How long will your personal information be kept?
We will hold your personal information for the following periods:
Until you unsubscribe or no longer require our services
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information.
We rely on the following as the lawful basis on which we collect and use your personal information:
consent
contract
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used, or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisational measures to keep your information secure.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach when legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, by using the site, you acknowledge that the internet is not entirely secure. For this reason, we cannot guarantee the security or integrity of any personal data transferred to or from you via the internet. If you have any particular concerns about your information, please get in touch with us using the details below.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
Children and the validity of consent
Where we obtain consent from any user, we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to process any personal information.
What rights do you have?
Under the General Data Protection Regulation, you have several necessary rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights, please:
From time to time, we may also offer other methods to unsubscribe (opt-out) from any direct marketing, such as unsubscribe buttons or web links. If such are offered, please note that there may be a period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
How to complain
We hope to resolve any queries or concerns you may have about our use of your information.
The General Data Protection Regulation also gives you the right to complain to a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, usually live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner, who may be contacted at https://ico.org.uk/concerns/ or by telephone: 0303 123 1113.
Changes to the privacy policy
This privacy policy was published on 04/07/2021 and last updated on 19/01/2026.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
Notice on the website header
Contacting us
If you have any questions about this policy or the information we hold about you, please get in touch with us. Email or Online via the website.